DAMS CHALLENGE FAQ

What are the terms and conditions of riding in the Dams?
The terms and conditions are available HERE.
I transferred from 2020 to 2021. Do I need to enter again?
No, you don’t need to enter again. Log in to Register Now HERE if you wish to check the details of your entry. Please note that as jerseys are not included this year, you will need to add one to your entry if you wish to receive a jersey. You can add a jersey to your registration by logging in prior to the close of the Early Bird period and proceeding through the checkout.
Is this event a race? Do I need a license to enter?
This event is NOT a race, it is a personal challenge. How you choose to ride the event is up to you. Relax and enjoy the social atmosphere amongst friends, or smash your way to a PB. It’s completely up to you!
We recommend choosing your distance according to what you would like to get out of the event.
A license is not required to participate in this event. We strongly recommend that riders become a WestCycle Premium Ride Member to ensure they are covered 24/7 for personal accident and public liability whenever and wherever they ride, including at events such as the Dams. You can find out more and become a member HERE to receive discounted entry pricing and access to the exclusive Couch to Dams training and discount program.
What type of bike and equipment will I need?
Compulsory equipment:
  • A legal and roadworthy bicycle
    • eBikes are welcome – please specify that you will be riding an eBike when entering
    • All types of bicycles are allowed, however make sure to consider the distance and intensity of your chosen ride when selecting the kind of bicycle you will use. A road bicycle is strongly recommended
    • Time trial bikes are NOT recommended due to the nature of the course and safety considerations
  • A helmet (Australian Standard)
  • A white front and red rear light
  • Puncture repair kit including spare tube(s)
  • 2 x drink bottles
  • Extra food supplies
Strongly recommended equipment:
  • Mobile phone
  • Sunglasses
  • Sunscreen
  • Gloves
  • Credit card or cash in case of emergency
When does the early bird period finish?
The Early Bird period finishes at Midnight on December 31, 2020. This will be also be the cutoff date to order a Pedal Mafia jersey or bib knicks. To secure any merchandise, make sure you enter before this cutoff time.
Can I purchase merchandise after the early bird period finishes?
Unfortunately not. Our fantastic Pedal Mafia jerseys and bib knicks are made-to-order and require manufacturing lead time so they can arrive in time for you to enjoy them on the day of the event – and beyond. Please make sure to enter within the early bird period to secure any merchandise.
Can I change the size of my jersey/merchandise?
You may edit your chosen merchandise size until the early bird period closes at Midnight on December 31.
Instructions on how to do this can be found on the Register Now Support Hub HERE.
After this period, merchandise size changes will not be offered.
Our merchandise is made to order, meaning we will not have extra stock should you wish to change your size once the early bird period closes. Please read the sizing guide carefully before selecting your size. If you are unsure of your size, please make sure to visit Pedal Mafia in-store to get advice prior to the early bird period closing time.
I need to make a change to my entry?
No problem. Sign in to your entry any time HERE. Please note we will not be able to accept any changes to merchandise after midnight on December 31, 2020. Other changes to your entry may be made up until midnight on March 23, 2021.
I can no longer attend. Can I get a refund?
WestCycle has a strict no refund policy for the Dams Challenge.
You may transfer your entry to another rider and receive a refund minus a $10 administration fee. Rider transfers will be facilitated by Register Now. Please contact Register Now if you wish to transfer an entry to another rider.
Please note that if the transfer occurs after the early bird period closes, you will be unable to change the size or category of any merchandise originally purchased.
When will I receive my merchandise and event pack?
We will be offering pack collections prior to the event day. Due to the large number of entrants that the Dams Challenge attracts, we are unable to facilitate on-day pack collections. All packs will need to be collected during the pack collection period. Details about pack collection will be communicated closer to the event date on the WestCycle website and via email.
Are there any age restrictions on this event?
Riders must be aged 16 years or older on the day of the event. Riders aged between 16 and 18 must be accompanied by a parent or guardian, and must complete the exemption form. Complete the form HERE.
How can I get to the event? Will parking be available?
You could ride, catch public transport, or drive to the event. Plan your trip to the event with Transperth HERE.
Free parking will be available at the event village on the day, accessible only via Champion Drive (Henley Drive access will be closed).
Will there be a cloaking service?
Yes, a cloaking service will be provided at the event. Please look out for the signs at the event for the drop off location. The location will also be noted on the map in the Rider Guide.
Will there be an event briefing?
Yes. A video briefing will be uploaded to the Dams Challenge website prior to the event and emailed to all registered riders.
An on-day briefing will also be held prior to the start of each event category.
Please make sure to read the Rider Guide which will be uploaded to the Dams Challenge website and emailed to all registered riders prior to the event. This will contain all the information you will need to get the most out of the event.
How can I stay up to date with the latest Dams Challenge information?
Please follow us on social media to stay up to date with all things Dams. We will also keep this webpage regularly updated in the lead up to the event. All registered participants will receive regular emails leading in to the event with any relevant information they’ll need to know.

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